Leather seats on 1.2 Elite Nav

All Vauxhall Grandland related discussions
mhr98
Posts: 4
Joined: Wed Aug 16, 2023 1:58 pm

Post by mhr98 »

I have some good news about the cracking on the leather seat. After a bit of to-ing and fro-ing with the dealership I got in touch with Vauxhall Customer Care. Customer Care got in touch with the dealership (who initially denied all knowledge of the fault) and through a series of telephone calls between Customer Care and myself and between Customer Care and the dealership, it was agreed that the leather covering on the seat squab would be replaced under warranty. This was done on 28th November 2023. Success!!! Vauxhall Customer care could not have been more helpful and it was a joy dealing with them. I am very pleased with the outcome. Also thanks to the dealership who eventually "joined the party" and made a good job of fitting the new covering. Plus a thank you to the Forum Members who contributed and offered advice. Merry Christmas to you all.
A photo of the new seat covering is attached.

Recovered - IMG_20231201_125410964.jpg

GRANDLANDX68
Posts: 1233
Joined: Tue Nov 26, 2019 6:53 pm

Post by GRANDLANDX68 »

Great news. Now you can enjoy the seat.
Vauxhall Grandland X 2018 68 1.2 Elite Nav in Moonstone Grey with Intelligrip Adaptive Traction System
Grandland Global Forum Moderator
Post Reply

  • You may also be interested in...
    Replies
    Views
    Last post