Error: Version not compatible with hardware

[Daggers]

Hi

I’ve been trying to update the software\maps on my 70 plate
Grandland X

I’ve tried on multiple USB sticks (branded, unbranded, various sizes)

Each time I get the following two error messages one after the other:
1 - No media on USB
2 - Version not compatible with hardware

Has anyone got a solution to this?
I’ve spend hours downloading via the Opel app, and £’s on UsB sticks, but I’m still getting the same outcome.

It’s a VAUXHALL GRANDLAND X HATCHBACK 1.2 Turbo SRi Nav 5dr (70 plate)

Any help gratefully received as I’m loosing the will here

[Daggers]

Hi

I’ve been trying to update the software\maps on my 70 plate
Grandland X

I’ve tried on multiple USB sticks (branded, unbranded, various sizes)

Each time I get the following two error messages one after the other:
1 - No media on USB
2 - Version not compatible with hardware

Has anyone got a solution to this?
I’ve spend hours downloading via the Opel app, and £’s on UsB sticks, but I’m still getting the same outcome.

I’m attaching screen shots

It’s a VAUXHALL GRANDLAND X HATCHBACK 1.2 Turbo SRi Nav 5dr (70 plate)

Any help gratefully received as I’m loosing the will here

[Goggs]

Following.
Having exactly the same issues with my 70 plate 1.5d Elite Nav. I have same messages and the Usb stick was supplied by the local VX dealer.
I showed the service manager images I took of the error messages and he said he will supply another Usb stick.

[GRANDLANDX68]

Its a (PSA) Vauxhall issue and we have to wait until they provide a new update.

[Daggers]

Its a (PSA) Vauxhall issue and we have to wait until they provide a new update.

Thanks for sharing. In your experience do you have any idea how long that may take to be issued?

[GRANDLANDX68]

Its a (PSA) Vauxhall issue and we have to wait until they provide a new update.

Thanks for sharing. In your experience do you have any idea how long that may take to be issued?

Last time this happened it was a few months before it was resolved if I remember right.
The maps should still work for updates but its the Firmware issue at the moment that will not update.

[jjcummingsglasgow]

Same issue tried multiple downloads and flash drives, tried just the infotainment no joy, might try maps but probably pointless as I use AA with a wireless dongle, stayed up past 1am to make sure it completed correctly, the joys, at least not bricked it yet lol

[Daggers]

Its a (PSA) Vauxhall issue and we have to wait until they provide a new update.

Thanks for sharing. In your experience do you have any idea how long that may take to be issued?

Last time this happened it was a few months before it was resolved if I remember right.
The maps should still work for updates but its the Firmware issue at the moment that will not update.

Thanks for taking the time to read and reply - I’ll just limp along as it is now and try again in a few months time.

[Daggers]

Same issue tried multiple downloads and flash drives, tried just the infotainment no joy, might try maps but probably pointless as I use AA with a wireless dongle, stayed up past 1am to make sure it completed correctly, the joys, at least not bricked it yet lol

I think if I tried again I’d inflict costly damage to it, so will just persevere with it how it is. and leave it alone for a few months! Just knowing it’s not operator error is is a relief in itself.