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firmware/satnav updates

Posted: Wed Feb 19, 2020 11:59 am
by exmokkaman
I've tried several times to update the firmware and satnav without success. I've downloaded the instructions from the Peugot and Vauxhall site and followed them to the letter. Just get two "failure" screens saying either no media on the stick or a corrupted file. I've formatted the 32 gig sticks (two of them) to fat32 four times in all but still get the same messages. I've used my computer and also my tablet to download and load the sticks. My car is Grandland x Business edition nav 1.2 and is only two months old . I'm beginning to look towards the satnav being faulty. Any ideas would be most helpful. Thanks in advance.

Re: firmware/satnav updates

Posted: Wed Feb 19, 2020 3:42 pm
by Atariman
What Zip program are you using?

WinRAR or 7Zip work Correctly

Re: firmware/satnav updates

Posted: Wed Feb 19, 2020 5:11 pm
by exmokkaman
Hi I'm using winzip.

Re: firmware/satnav updates

Posted: Wed Feb 19, 2020 10:20 pm
by Atariman
You need to change either 7Zip or winrar, WinZip does not work right

Re: firmware/satnav updates

Posted: Thu Feb 20, 2020 3:39 pm
by exmokkaman
Downloaded and used 7zip. Now only getting one error message " No media content on the USB memory stick". I'm getting very stressed out!

Re: firmware/satnav updates

Posted: Thu Feb 20, 2020 3:57 pm
by Atariman
So on USB you should have SWL folder and update info file. I unzip straight to USB but it works the other way, in unzipping to computer and copying to USB

When you plug the USB in, the first thing that comes up is the NO MEDIA error, then wait a while and then it should pop up Satnav update Page, not sure what it says but you select maps you want to up date and tap yes.

For firmware you just need to unzip update to usb and create licence folder and copy licence file into it, (Check other post regarding correct spelling and put it in lower case) . plug it in and go through update procedure

Both now work every time I do them, once I got it right

Re: firmware/satnav updates

Posted: Fri Feb 21, 2020 12:06 am
by exmokkaman
Thanks for your help. I've downloaded winrar and will have another try when I'm home on Sunday. I'm away for the weekend starting am Friday.

Re: firmware/satnav updates

Posted: Mon Feb 24, 2020 2:39 pm
by exmokkaman
Success at last! Many thanks for your help and advice Atariman . WinRAR did the trick. I've been using WinZip for many years and this is the first time it has not been able to unzip properly. Vauxhall actually recommend using WinZip. I must admit I didn't download from Vauxhall because I was told that the updates are not as new as Peugeot. Once again, thank you.

Re: firmware/satnav updates

Posted: Mon Feb 24, 2020 2:54 pm
by Atariman
No problem, glad I could help, I have used WinRAR for ages, so guess I was lucky in this respect.

I always download from Peugeot site, as more up to date and also have firmware updates. Now you have done it once, should be easy from now on.

Re: firmware/satnav updates

Posted: Thu May 21, 2020 10:51 am
by Lock-N
Hi anyone can advise My car went into dealership yesterday for first service & Radio + Nav updated and still not got my car back Garage say update taking a while to download will keep car overnight .Phoned then today & Was told download of update still downloading it must be because everyone is on the internet ? .Im sure garage not got a clue but .I waited 2 months for this update and now can’t get it due to cowboys not knowing what to do .
Anyone had this issue