In December 21 purchased a Grandland X Griffin Edition believing that it had tilt on reverse door mirrors and blind spot sensors, it didn’t. Complained to the dealer, got nowhere and then went direct to the Vauxhall CEO, eventually settled by way of compensation. Don’t expect the dealer or Vauxhall ...

I’ve got a Griffin X edition and had a day in a 3008 GT recently and would comment as follows. 1. The seats are far more comfortable in the 3008 2. The cruise controls are a joke in the 3008 hidden behind the steering wheel. 3. I didn’t like the screen and toggle controls. 4. I did prefer the steeri...

geoff3521 wrote: ↑Wed May 25, 2022 1:05 pm Hi shaun65
Keep us updated as to what the dealer says, as never heard of a misbuild before?

Misbuild is just jargon for using whatever parts are lying around to complete the build.

Hardly worthwhile complaining, got a goodwill offer for my under specification Griffin Edition which was derisory but was told take it or leave it.
Vauxhall clearly don’t give a toss these days.

GRANDLANDX68 wrote: ↑Thu Mar 03, 2022 1:32 pm

Eddy204 wrote: ↑Thu Mar 03, 2022 12:30 pm Do you have the email of the CEO Office please
Eddy204

Vauxhall CEO Email address: Paul.Willcox@vauxhall.co.uk

You’ll get a reply from Emma Kemp, executive support manager.

Update Phoned Customer Care again on Monday, couldn’t get a straight answer so requested a call back which didn’t happen, not surprised so an email went to Paul Willcox CEO on Tuesday. Received an email response from the Executive Support Team manager this morning asking the vehicle mileage, screens...

Hi, When did you order the car? I think ordering a new car around September and October always causes a problem as this is when they change the specifications on the production line. You order a specific model from the current brochure in September and when it comes to delivery months later the spe...

Evening, 1st post so bear with me. I traded in my 19 plate Turbo Nav for a brand new 71 plate Griffin edition which doesn’t have the correct specification. I went back to Arnold Clark to be told that their Griffins don’t have blind spot sensors, tilt on reverse door mirrors or sill plates, pointed o...